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Global 360, Inc. is a leading provider of Business Process Management, Content Management and Optimization solutions for Global 2000 organizations. With more than two decades of experience, Global 360 provides organizations with a competitive edge by automating, measuring and improving resource-intensive business processes across different communities, including customers, employees and partners. Building on our strength in financial services, government and insurance, Global 360 empowers sites for more than 2,000 customers in 134 countries. Global 360, Inc. is headquartered in Texas with operations in North America, Europe, and the Pacific Rim.
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 Global 360 Persona BPM Suite Profile
The Global 360 Persona BPM Suite is suited for organizations that are looking to not only optimize key businesses processes but also to drive user adoption and employee productivity. We manage this through our Persona-based approach - developed after two years of customer research conducted by user- and interaction-design experts.
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Global 360 Vendor Presentation
Global 360 Vendor Presentation from Virtual BPM Techshow
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 Process and Document Management: Moving BPM Beyond Models
Shifting BPM philosophy from the ‘way work moves’ to ‘how work gets done.’ At Global 360, we believe your process needs to work for the people, not the other way around. Think of how much faster your new process will be adopted — and how often it will be adhered to — if it actually helps your people get their work done. You see, improving process with speed alone can only help you make the same mistakes faster; and forcing an unfamiliar, non-intuitive user interface on staff can hurt productivity more than it helps.
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 Persona-based BPM - Filling in the “Missing Links” in Process Management
Persona-based BPM - Filling in the “Missing Links” in Process Management. The critical links in the process success chain are represented by the activities, wants and needs of all the people involved in the process. From conception to operation—then on to adaptation—process success is determined by the ability of people to interact with processes in a simple, personal and meaningful way.
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 Navigating the Perfect Storm: Strategies to Cut Costs Without Disrupting Your Supply Chain
Executive Perspective - Navigating the perfect storm: Strategies to Cut Costs without Disrupting your Supply Chain. This paper discusses the challenges and opportunities presented by current market conditions and the immediate results that can be achieved through critical focus in four strategic areas. Along the way, we highlight supply chain companies with best practices implementations and proven results. See how your company can benefit from these useful practices through improved people productivity, process performance, and business visibility.
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 Improving Efficiency Without Breaking the Bank
Executive Perspective - Improving efficiency without breaking the bank. This paper describes how Business Process Management (BPM) technologies can help retail banks reduce operational costs, eliminate significant streams of paperwork in their processes, empower their staff for greater productivity, and forge the kind of customer relationships that banks need to survive. Along the way, we highlight financial institutions with best practices implementations and proven results.
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